Terms of service

Welcome to PairPair (pairpair-ai.myshopify.com), operated by HK WINHOLD INTERNATIONAL LIMITED. By accessing or purchasing from our website, you agree to the following terms.

  1. GENERAL CONDITIONS We reserve the right to refuse service to anyone for any reason at any time. All products are subject to availability. Prices are listed in USD and are subject to change without notice. 
  2. PRODUCTS & SERVICES We make every effort to display our products as accurately as possible. However, colors and appearance may vary slightly due to screen settings and the natural characteristics of crystals and stones. Each piece is unique.
  3.  ACCURACY OF INFORMATION We are not responsible if information on this site is not accurate or complete. Any reliance on the material on this site is at your own risk.
  4. ORDERS & PAYMENT By placing an order, you confirm that all information provided is accurate. We accept major credit cards and PayPal. All payments are processed securely through Shopify Payments and PayPal.
  5. SHIPPING & DELIVERY Shipping times vary depending on your location. Please refer to our Shipping Policy for detailed information. PairPair is not responsible for delays caused by customs or postal services.
  6. RETURNS & REFUNDS Please refer to our Return & Refund Policy for details. Returns must be initiated within 7 days of delivery.
  7. NFC TECHNOLOGY Each PairPair bracelet contains an NFC chip that provides access to a personalized Five Element reading. This feature is for entertainment and spiritual wellness purposes only and should not be considered medical, financial, or professional advice.
  8. INTELLECTUAL PROPERTY All content on this website, including text, images, logos, and designs, is the property of PairPair / HK WINHOLD INTERNATIONAL LIMITED and may not be reproduced without permission.
  9. LIMITATION OF LIABILITY PairPair shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
  10. GOVERNING LAW These terms shall be governed by the laws of Hong Kong Special Administrative Region.
  11. CONTACT For questions about these Terms of Service, please contact us at: Email: pairpairai@gmail.com